Terms of Hire
Our Rates and how we charge
Our vehicle hire rates may vary from season to season. Our rates are determined by supply, demand and market conditions. Rates quoted are only guaranteed at the time they are quoted.
Vehicle hire works on a 24 hour basis – e.g. if you hire a vehicle at 9 a.m. and return it at 9 a.m. the next day, this would be considered a one day rental. Extra charges will be applied if the vehicle is returned late.
Barbados Driving Permits
To drive in Barbados it is mandatory to obtain a Barbados driving permit, these may be purchased from our representative on delivery at a cost of $5 US each. These permits are valid for two months.
Age and License Requirements
Drivers must be over 21 and under 75 years old. Each driver must have held a valid driving license for at least two years – this license must be produced at the time of delivery of the vehicle, this is necessary for repeat clients as well.
Extension of Hire
Requests for extension of the hire should be made 24 hours ahead of the return date, while we make every effort to allow extensions they are subject to availability and cannot be guaranteed.
Deposit Payments
A security deposit of USD$ 100 is required to secure a booking, this deposit is subtracted from the total rental amount and the remaining balance will be due upon collection of the vehicle. Deposits are fully refundable if a booking is cancelled more than 24hours in advance.
Cancellation Policy
Clients are asked to inform us as soon as they know they need to cancel the reservation. The reservation status will be changed to No Show & the deposit will be forfeited if the client has not shown up for the car within 24 hours and has not contacted us to change the delivery details.
Fuel Policy
Vehicles are delivered with a FULL tank of petrol. Clients have two options:-
(1) Return the tank full as delivered. If this is not done there will be refueling and service charges at the end of the hire.
(2) Clients may opt to pay for a FULL tank on delivery, and may return the vehicle as empty as possible.
Extra Drivers
There is an additional driver’s charge of $5 BBD per day per driver.
Insurance Coverage
Our vehicles are comprehensively insured (which includes third party liability and theft). If the vehicle is damaged the renter is responsible for the deductible of $2,000 US. The basic insurance does NOT cover damages to tyres/rims, hub caps, windshields, interior damage and lost/damaged keys/fobs. Charges will apply for roadside assistance.
Collision Damage Waiver
The client may purchase our COLLISION DAMAGE WAIVER at a cost of $14 US per day – this reduces the deductible to $ 250 USD if the vehicle is damaged. The CDW does NOT cover damages to tyres/rims, hub caps, windshields, interior damage and lost/damaged keys/fobs.
A HOLD on the client’s credit card of $250 US will be taken on delivery – this will be released at the end of the hire, once the vehicle has been checked and there is no damage.
Unlimited Mileage
Unlimited mileage is included with the rate of hire.
Delayed Flights
If the client’s flight is delayed and arrives after 11 p.m., he/she will not be met at the airport. Please telephone our office (+1 246 8294866) after 8 a.m. the following day to reschedule the delivery.
Delivery Service
We deliver to any private residence, villa or hotel – the delivery time depends on location and scheduling. We do NOT deliver to or collect from the Cruise Terminal.
Keys and Fobs
Vehicle keys are NOT waterproof – the client will be fully responsible for the cost of replacement of lost or damaged keys and key fobs.
Smoking / Valet Charges
We are a 100% Non-Smoking Fleet. In cases where vehicles are returned with an offensive odour (e.g smoke) or excessive debris in the interior, clients will be charged up to a maximum of $300 USD for the cost of a professional valet service.
Payment Methods
We accept payment by Visa, Mastercard, Credit Cards. We also accept payment in cash (US, and Barbados), but do require a pre-authorisation on a credit card of $250 US where payment is made in cash. Debit cards are not accepted for pre-authorisations.